diff --git a/src/wp-includes/class-wp-customize-nav-menus.php b/src/wp-includes/class-wp-customize-nav-menus.php
index e2e855d93e..87e95009a3 100644
--- a/src/wp-includes/class-wp-customize-nav-menus.php
+++ b/src/wp-includes/class-wp-customize-nav-menus.php
@@ -946,7 +946,7 @@ final class WP_Customize_Nav_Menus {
 		</script>
 
 		<script type="text/html" id="tmpl-nav-menu-submit-new-button">
-			<p id="customize-new-menu-submit-description"><?php _e( 'Click "Next" to start adding links to your new menu.' ); ?></p>
+			<p id="customize-new-menu-submit-description"><?php _e( 'Click &#8220;Next&#8221; to start adding links to your new menu.' ); ?></p>
 			<button id="customize-new-menu-submit" type="button" class="button" aria-describedby="customize-new-menu-submit-description"><?php _e( 'Next' ); ?></button>
 		</script>
 
diff --git a/src/wp-includes/customize/class-wp-customize-nav-menu-control.php b/src/wp-includes/customize/class-wp-customize-nav-menu-control.php
index ca0e9c7288..ad52f35c69 100644
--- a/src/wp-includes/customize/class-wp-customize-nav-menu-control.php
+++ b/src/wp-includes/customize/class-wp-customize-nav-menu-control.php
@@ -36,7 +36,7 @@ class WP_Customize_Nav_Menu_Control extends WP_Customize_Control {
 	 */
 	public function content_template() {
 		?>
-		<p class="new-menu-item-invitation"><?php _e( 'Time to add some links! Click "Add menu items" to start putting pages, categories, and custom links in your menu. Add as many things as you\'d like.' ); ?></p>
+		<p class="new-menu-item-invitation"><?php _e( 'Time to add some links! Click &#8220;Add menu items&#8221; to start putting pages, categories, and custom links in your menu. Add as many things as you&#8217;d like.' ); ?></p>
 		<div class="customize-control-nav_menu-buttons">
 			<button type="button" class="button add-new-menu-item" aria-label="<?php esc_attr_e( 'Add or remove menu items' ); ?>" aria-expanded="false" aria-controls="available-menu-items">
 				<?php _e( 'Add Items' ); ?>